Mass Save® Heat Pump Leaders Network Contractor Serving Greater Lowell and Southern NH

Who Qualifies for Mass Save Heat Pump Incentives?

Several factors influence whether a homeowner qualifies for Mass Save rebates and financing programs.

Eligible Utility Providers

The Mass Save program is available to customers served by:

• Eversource
• National Grid
• Unitil
• Berkshire Gas
• Liberty Utilities
• Cape Light Compact (slightly different rebate structures)

Our team can confirm eligibility during your consultation.

Existing Heating System

Rebates typically apply to homeowners replacing or supplementing an existing heating system that uses:

• Oil
• Propane
• Natural gas
• Electric resistance heating

Homes without these systems may still qualify for basic incentives.

Equipment Requirements

Qualifying systems must meet current Mass Save program standards, including:

• ENERGY STAR® Cold Climate certification
• Listing on the Mass Save Qualified Products List
• Use of approved refrigerants (R-32 or R-454B)

As of January 1, 2026, systems using R-410A refrigerant are no longer eligible for Mass Save heat pump rebates due to updated EPA regulations.

Weatherization Requirements

For whole-home heat pump rebates, Mass Save requires homes to meet weatherization standards. The Home Energy Assessment identifies any recommended insulation or air-sealing upgrades.

Income-qualified households may receive weatherization upgrades at no cost.

Financing Options Through the Mass Save HEAT Loan

After rebates are applied, the remaining project costs may be financed through the Mass Save HEAT Loan program, which offers 0% interest financing for qualifying energy-efficiency upgrades.

Homeowners may borrow up to $25,000 through participating lenders.

Loan terms depend on household income:

• Below 135% of state median income – Up to 7 years
• 135%–300% of state median income – Up to 5 years
• Above 300% of state median income – Up to 3 years

Our team assists homeowners in reviewing estimated monthly payments before they apply, helping them understand the project's financial impact.

Our White-Glove Service Through the Mass Save Heat Pump Process

Mass Save provides substantial rebates and financing options for eligible heat pump installations. The process includes several steps to verify eligibility and confirm that the equipment complies with program requirements.

Our team helps guide homeowners through each step:

• Step 1: Coordinate your Home Energy Assessment – Mass Save requires a Home Energy Assessment before most heat pump incentives can be approved. During this no-cost visit, a Mass Save energy specialist evaluates your home’s efficiency and identifies any recommended weatherization improvements. Our team helps coordinate this step and makes sure that the assessment is completed correctly so the project can move forward without unnecessary delays.
• Step 2: Honest consultation – The project begins with a conversation about your home, your current heating system, and what you’re hoping to achieve. We review your utility provider, confirm whether your home qualifies for Mass Save incentives, and explain what rebates or financing options may apply. Before you make any decisions, we provide a clear picture of the expected project cost after available incentives.
• Step 3: Equipment selection based on proper load calculations – System sizing plays a major role in how well a heat pump performs during a New England winter. Rather than estimating, we perform Manual J load calculations specific to your home. This confirms that the system is properly sized and meets Mass Save program requirements. We also confirm that all equipment is listed on the current Mass Save Qualified Products List and meets the latest refrigerant standards.
• Step 4: Managing the HEAT Loan application – Our office assists with the Mass Save HEAT Loan process, including preparing the necessary documentation and coordinating with participating lenders. Because we work with the program regularly, we know what Mass Save requires and facilitate accurate application submissions.
• Step 5: Upfront Rebates for Qualifying Customers – For eligible projects, we provide the Mass Save rebate upfront at the time of installation, so homeowners see the savings immediately instead of waiting weeks for reimbursement. This approach helps simplify the process and makes the final project cost clear from the start.
• Step 6: Installation by our in-house technicians – All installations are completed by our NATE-certified HVAC technicians. We do not subcontract the work. Our team handles the entire installation process, including system setup, refrigerant charging, testing, and cleanup.
• Step 7: Rebate submission and warranty registration – After installation, our office submits all rebate documentation through the Mass Save portal and completes manufacturer warranty registration on your behalf. If Mass Save requires additional documentation, we coordinate follow-up to keep the process on track.
• Step 8: Ongoing support after installation – Our relationship with customers doesn’t end once the system is installed. If questions or concerns come up after the project is complete, our team is available to help.

For more than two decades, our company has focused on dependable service and long-term relationships with homeowners throughout Greater Lowell and Southern New Hampshire.

Throughout the process, our team helps manage the paperwork and program requirements so homeowners can focus on the results.